All prices on our website include 23% Portuguese VAT. If you’re buying from outside of Portugal and have a VAT registered business within the EU, please email us with your order and we’ll send you VAT free invoice.
We ship to anywhere in Europe.
We have access to all the products of the brands we represent, however not all of them are listed. Please get in touch and let us know what you’re looking for, we can pretty much guarantee the best price in Europe.
We use UPS so you can expect 1 - 3 business days to get it after we ship (1-2 days if we’re shipping to continental Portugal). If the item you bought is in stock, we usually ship the same day (for orders placed until 11AM) or the next day at the latest. If we’re out of stock, we can usually get the products in 2-5 working days. Please get in touch if you have a specific deadline you have to meet before ordering. In some cases we can ship a demo unit to get you to work if the manufacturer has a longer lead time.
Bank transfer is preferred, but we take all major credit cards, PayPal, or cash if you’re picking up the gear at our shop. We don’t accept debit cards or checks at the moment.
If you’re looking for financing for your purchase get in touch as we might be able to help you with that.
According to EU law, we accept returns for all the products purchased through our online store during the next 14 days after receiving the goods, provided that the packaging is in it’s original condition. If this is not the case, we reserve the right to refuse the return or charge a re-stocking fee.
All returns need to be pre-approved by us and must be complete including accessories and documentation with original packaging.
You are responsible for return shipping costs including shipping insurance which is recommended to protect your items, as you are liable for items damaged during return shipment. Additionally, if you received free shipping on the order when we fulfilled it, we will be deducting the value of this shipping cost from your refund/discount.
We do not accept returns of the following goods: (1) Software and computers; (2) All custom or special order items; (3) Magnetic tape or other recording medium; (4) Personal use items, such as headphones or windscreens; (5) Studio furniture, racks and chairs.
After inspection of the returned goods, and providing that they meet the conditions stated above, we will issue a refund or give you credit for another purchase.
Everything we sell is covered by the manufacture's warranty, which is a least 1 year. Special conditions may apply.
Yes, we do. Please contact us to know if the software you’re looking for has an Education licence available.
We don’t through this website, but please check our our Reverb page. There you can find B-Stock and Ex-Demo gear, as well as other stuff (used and new) from brands we don’t usually represent.
At Arda we try to work with only the best brands in the business, because we know how important is reliability in a professional environment. That being said, sometimes shit happens. If you run into some issue with anything you bought from us, please get in touch and we’ll try our best to take care of it ASAP. We might even be able to provide you with some sort of replacement gear in order to minimize downtime.